Sell and serve
Retail
Stock that stays in step across ERP and storefront.
Retail is where the gap between systems is visible to customers. Stock that says yes when the answer is no, and a price that depends on which screen you are looking at.
What usually breaks
Four things, across ERP and storefront
-
Inventory that drifts
Multi-entity retailers whose ERP and Shopify inventory drift apart.
-
One SKU, three prices
Pricing and promotions maintained separately in POS, web and ERP, so one SKU carries three prices.
-
Returns that never land
Cross channel returns that never reconcile back to stock or to finance.
-
No single customer
No single customer record across web, store and marketplace.
Stock that says yes when the answer is no.
How we work
Discovery, design, build, run
-
Discovery
We look at what you actually have, and what has to still be true afterwards. There is no meter running on discussion time here. You get as many sessions as it takes to understand what is being built and why.
-
Design
Written down before anything is built. Scope, the shape of the solution, and the things we have agreed not to do.
-
Build
In the open, against real data, in increments you can look at. Nothing arrives as a surprise at the end.
-
Run
Live, then supported. Monitored, maintained, and extended as the business changes.
Engagement
How this gets bought
Four ways
Fixed price, time and materials, retainer, or managed service. There is no minimum engagement size, so a single integration is a real conversation and not a rounding error.
What you are paying for
Senior people on the actual work, not a pyramid with one architect and fifteen juniors. Large firms charge a premium that has more to do with their overhead than with the quality of the delivery. The same work can be done properly for less, and that is the reason this company exists.