Sell and serve
Education
One person record across student, finance and HR.
An institution knows a person three times over: as a student, as a payer, and sometimes as staff. When those three records never meet, everything downstream is reconciliation.
What usually breaks
Four things, and term dates make all of them worse
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The same person, three times
Student system, finance and HR do not share one person record, so the same student exists three times.
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Fees outside the ledger
Fee plans, instalments and scholarships run on spreadsheets outside the ERP.
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Accounting a generic chart cannot express
Fund and grant accounting rules that a generic chart of accounts cannot express.
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Week one of term
Enrolment peaks that the infrastructure cannot absorb, so portals fall over in week one of term.
How we work
Discovery, design, build, run
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Discovery
We look at what you actually have, and what has to still be true afterwards. There is no meter running on discussion time here. You get as many sessions as it takes to understand what is being built and why.
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Design
Written down before anything is built. Scope, the shape of the solution, and the things we have agreed not to do.
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Build
In the open, against real data, in increments you can look at. Nothing arrives as a surprise at the end.
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Run
Live, then supported. Monitored, maintained, and extended as the business changes.
Engagement
How this gets bought
Four ways
Fixed price, time and materials, retainer, or managed service. There is no minimum engagement size, so a single integration is a real conversation and not a rounding error.
What you are paying for
Senior people on the actual work, not a pyramid with one architect and fifteen juniors. Large firms charge a premium that has more to do with their overhead than with the quality of the delivery. The same work can be done properly for less, and that is the reason this company exists.